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Old 03-27-2009, 11:21 PM
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chaos2137
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Re: Customer Service HORRORS! share your story

Quote:
Originally Posted by falzon03 View Post
and to chaos...two things for you one why would you not bring the phone into a tech center where they would replace it and your account would not be charged? two how can you expect someone to send you a 600$ product and not charge you for it until they recieve the product they are replacing?.....also you have 10 business days before the phone is charged to the account so if you send it in the return kit the day you get the phone you will never even see the charges...ive done this replacement like 15 times...i have 5 phones on my account and have never had a problem with being charged the full price bc i got the return in on time...
simply because i live in a backwards place called mississippi (military sent me here) i cannot bring it to a tech center because they do not exist here as i stated in an earlier post. just read back a few and you will see man, it's just kinda difficult to have those resources like you, i would have done that if i could but i do appreciate the input dude. you guys are jumping on me like customer service pays your bills lol man i'm just telling my story that's all, no need for the hating peace brothers peace (can't we all just get along???)
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