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Old 03-27-2009, 11:15 PM
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chaos2137
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Exclamation Re: Customer Service HORRORS! share your story

Quote:
Originally Posted by mbell75 View Post
Fair enough. Just dont go blaming customer service for a problem YOU caused, not the phone.

Fair enough but i think scrotum had a point, it is HTC that has the faulty components used in the phone, and i did not blame customer service for a problem, because i did not cause the keyboard to stop working, but customer service did however fail to clear my charges on the replacement phone as well as allow another charge for another phone to be placed onto my account, meaning that clearly they are not checking each account properly and ensuring they are up-to-date, you can agree with me on that atleast. now i see no where where i have caused a problem, i flashed my phone correctly each time. worked perfect and if you also check other forums, many people are having this keyboard issue, with the pro as well as the mogul BOTH HTC phones. i think i have made a valid point there. would you not agree?=D>
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