[Mattemer]

You can either go to settings, and clear the memory from there, or become a contortionist (sp?) and hold the power button, volume down, enter button (the center dpad circle button thingy) AND use the stylus to press the reset button under the case on the back. Hold them all in, and you should get a white screen after about 5 seconds telling you to push volume up to reset, then tells you to hit it again i think, then you should be all set.