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Originally Posted by mbell75
I only had the phone for 2 days, not months.
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How am I supposed to know that? Your post suggests that you have an early model (prior to Feb 09). Yeah, you come in with a problem with a brand new phone, they'll give you another one. That explains the part I couldn't understand.
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Where do they get a new battery from? Best Buy doesnt carry them, you want them to open a new phone and give me a new battery and put my defective one in there?
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No, they'd give you a working used battery from the ones they keep when they do returns. Obviously, since you only had your phone for 2 days, that wouldn't be acceptable.
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By the way, for those in here who arent 12 and immature.
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I hope that's not directed at me...
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You may have a bad battery if it heats up when charging. My old one would get warm after about 90 min and would take about 3 hours to charge. The new battery does not at all and it shouldnt heat up.
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Are you saying you get no heat at all when charging? How about on a long phone call, any heat at all? Because that's pretty much the only problem I've seen with the phone.