[Darkjedi]

It depends on which type of coverage you pay for. If you pay for the 7$/mo plan called Total Equipment Protection (TEP), this seems like a manufacturers defect so they would replace it for free. TEP actually consists of 2 plans however that you can opt to pay for individually, the Equipment Service and Repair Program (ESRP) and the Equipment Replacement Program (ERP). ERP is the one handled by Asurion and typically referred to as insurance. THis is the program that requires the deductible, however covers absolutely anything that can happen to your phone, including losing it or have it eaten by your lawnmower. ESRP is typically referred to as the extended warranty, where it covers things that can go wrong with the function of the phone as long as it doesn't seem you do anything egregious with your phone. Replacements carried out under this program are free provided you pay a monthly fee for the service.