[klutch]

Yep, stock ROM and I have zero software/modifications installed. I've hard reset the phone several times. I've got a questions for you guys with insurance through Sprint. Is there a deductible if the phone is only a few months old? I took it to a Sprint store a while back for my email crashing during a send and receive. Ultimately they decided that it needed to be replaced but wanted $55 (I think) to do so. I didn't have the insurance and that was all they were offering. The phone was pretty much brand new at the time and there was no way in hell I was going to pay a dime for it. Now it doesn't seem like a bad option to me. So that brings me back to Sprint insurance, even if I had insurance would I have to pay a deductible anyway?