[darnell]

Yea, for people who seem to have the issue ongoing without any resolution, it's probably a loose wire.

My keyboard has been doing fine since the one time it stopped working and after a soft reset worked fine.

TheDoctor1971, when you opened it, did you see anything that might cause any technician looking at your device to know you've ever opened it? Like stickers that had to be broken to open the device or anything of that sort?