Quote:
Originally Posted by jmorton10
I don't know why people insist on posting post after post after post about how Sprint is cheaper. There has never been any argument about that. If Sprint charged what they do & had service/coverage that was equal (or even close) to what VZ provides, nobody would ever sign up for Verizon again.
That is not the case however, I have had both services & I can truthfully say this is a perfect case of "you get what you pay for". We have a corporate account through where I work & we could switch tomorrow to any service available if we wanted to.
I work in IT & I get a lot of the calls transferred to me from our people in the field when they are *****!ing/complaining about cell service problems. Last years, we swapped almost 80 phones from Sprint to VZ service (& it certainly wasn't to save money). Complaint calls on the cell service has dropped probably 95% since the change (I don't think I field two calls a month at this point, when we had Sprint service we darn near had to assign a person full time to this type of cr@p) We where CONSTANTLY smoothing over problems where a corporate customer was justifiably upset because they didn't receive a timely response to an SMS that either never arrived at all or was 8 hours late because Sprint couldn't deliver it in a timely manner.
~John
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Yes, your anecdotal evidence is proof positive that VZW has a better network. I have plenty of anecdotal evidence to the contrary. I've been a Sprint customer since they launched in 1998 here in Indianapolis, and I've never had an issue with service, never had a bad experience with customer service, never really had an issue at all. In Indianapolis, Sprint has the far superior network, and VZW is poop. But in the end, the truth of the matter is, both networks overall are very very close to each other in terms of performance and reliability.
80 phones is hardly a good sample when you consider there are 54 million subscribers. Sorry.
I would also never send an ultra important business communication via SMS. There's this awesome thing called e-mail.