Quote:
Originally Posted by kingswiss
Just to bump this thread a little more. I've been a member for sometime & I come here often to read post, but I never posted anything. I've been holding onto my trusty PPC 6700 for 2.5 years & it finally started malfunctioning about 3 weeks ago. So, I tried the self service claim Monday night & my HTC Touch Pro was sitting on my front porch today. Way to go Sprint.
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I have been trying the self-service tool for a few weeks now and it always gives me a reconditioned Mogul. Frustrating. I even tried over the phone twice with no luck. My phone is actually malfunctioning too. I didn't want to just try to upgrade for no reason.