[elephant007]

thank you all for the suggestions, I did have the phone and USB completely unplugged from the computer (Vista Ultimate), waited for the entire computer to finishing coming up and plugged in the USB and then the phone in several different ports still no go. I did get "MY COMPUTER" where it shows you all your drives to show TOUCHPRO for about five seconds and it disappeared. I'm a loss. I am a computer technician and believe have removed all the variables except for port on the phone itself, thing is, if it's that why would the phone show up as a hard drive when I tell it too?

Three different computer, work computer Vista Business, home computer Vista Ultimate, personal laptop Vista Ultimate. I can try an XP box too and see if that works. Phone charges while plugged into the computer too... UGH! Hard reset, yes. I'm going to try another MightROM (I don't think it's a ROM issue)