Quote:
Originally Posted by darnell
Not good to hear sending the device to HTC is sometimes less than helpful, but I guess if the device fails their tests they'll fix it.
According to these Sprint help pages, without insurance or their repair plan, they don't owe a customer anything. Not even free processing of a manufacturer warranty issue.
How do I replace my device under the manufacturer's warranty?
How much will my repair or replacement cost?
In the event of a problem, sounds like the $55 is the most hassle free method when you don't have insurance or a repair plan. |
Truth be told, the BEST replacement/warranty plan out there is what you get from Best Buy. They charge $10 a month for their plan and it's really no questions asked and NO FEE to replace either.
I got my phone from BB and didn't realize what a great deal that was until my buddy did the same and had an issue with the phone. It got ran over and all he did was take the busted phone in, and was out the door with a new one at no charge in under 20 minutes.
*Not sure how the "stolen device" replacement works (which is just $55 from Sprint) but defective/physically damaged replacement is a sweet deal.