Thread: Sprint Verizon At&t empoyees
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Old 03-24-2009, 09:46 AM
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Re: Sprint Verizon At&t empoyees
Quote:
Originally Posted by mulhiny View Post
I'm looking for a Sprint Rep to maybe offer a helping hand. Whenever my phone roams I can no longer make or receive calls. I get a message saying "Verizon can not verify your device at this time"..I've called Sprint, I've reprogramed, I've hard reset..nothing. Nothing works..anyone???
Call Tech Support (not from your Sprint phone), explain the issue, make sure you have the most current PRL, and then ask for an HLR Reload. I've had to do this before when I got that same message while roaming.

(I am not a Sprint Rep, nor do I play one on TV )
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Last edited by 02840; 03-24-2009 at 09:51 AM.
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