[crookdbill]

Hey guys my chrome is starting to crumble off in a a couple of spots also. I called tech support and told her about the known issues notes and she found it right away. She did not ask me what the esn was. My phone is outside that range. She was initially going to give me a refurbed phone and I told her that I don't want to end up getting a phone with the same issues and wanted a new one. She told me that she would talk to her supervisor about it and call me back. She called me 2 minutes later and told me that a new phone was on its way. Easy process. Just be nice and calm and if you get someone uncooperative, just hang up and call back. Good luck. I will post when I get the new one if it looks any different.