I haven't looked into this much, but it may be something to do with the properties of the file itself. An example, sometimes changing the resolution of an image in a manila file will make it appear as a white box when you install that manila file and soft-reset. If you edit the image to the proper resolution, it will work. So, you may have to check the properties of the original versus the created file, and see if they match up. If they don't, I would suggest editing the created file settings to make it match the properties of the original. Hope this at least guides you in the right direction...