[dbigdawg]

I am currently leaving Sprint to join Verizon, as an employee and as a customer. I have used both devices, so here is my feedback.

1. Verizon is a much better run organization. Network, billing and customer care are all far better with VzW.
2. WQVGA is a lower resolution than the VGA of the Diamond. Only the iPhone has a better display than the Diamond in my opinion. That being said, the Omnia display is very nice and larger than the Diamond.
3. Limiting the memory capabilities of the Diamond removes it from consideration for me. I had a Touch Pro with a 16GB card. 10GB music, 3GB movies and a GB or so in files. I couldn't live with less.
4. The customization of ROMs is WAY overrated for the average user. Some custom ROMs are more stable or offer more efficient program operation but most consumers won't know the difference. Only us wackos really care about that stuff.
5. The Omnia is plenty customizable, particularly the user interface. On my new Omnia I will update the Opera Mobile, add SpbMobile Shell, Slide2Play, Slide2Lock, Pandora, WunderRadio, CorePlayer and many more applications that will make the device run just like I want it to.
6. Thickness - the Diamond is far too thick for what it offers. The Omnia is much thinner and more pocket friendly in my opinion.
7. Call Quality- Between HTC and Sprint, I don't know that you could get a worse combination for call quality. There are BT hacks to improve earpiece volume on the Diamond but it is still a pretty poorly designed phone. Read reviews on Samsung devices and they are usually known for having superior call quality and reception.

If you are really worried about the screen resolution, that is the only real advantage that I see to the Diamond. If you want an expandable, customizable device that has good call quality, customer service and network coverage, the Omnia is your device.

Hope this helps.