I have TEP and I called because my keyboard wasn't working and I was shipped a new phone in the box with accessories without questions.
Quote:
Originally Posted by darkjedi007
If you had TEP it's a relatively simple process, but trying to replace a phone without it is really luck of the draw. Plus it's not really Sprints fault for not facilitating you in getting a new phone through what would otherwise be a loophole in the system, hahah.
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