[jorpe]

My first touch pro was fantastic, none of said problems. It was stolen.

The initial replacement needed to be soft reset 5x a day at least, the screen orientation would not change, it would freeze seemingly randomly, none of the same tweaks seemed to work, and the whole package was noticeably lighter than the first pro. Additionally, the keyboard was very wobbly and did not fully slide out at least half the time. BB replaced it no questions asked.

The second replacement (current until later today) is still noticeably lighter than the TP the best buy mobile rep was using. I have had it for 2 weeks and there are already several noticeable screen defects, some of the underlying circutry is now visible, and the screen is discolored in mutliple places. The battery cover is very noisy and wobbly with this pro, but the keyboard seems so slide the easiest of the 3 I've owned so far.

Hopefully number 4 will be the charm! I'm frustrated, but saw the potential this phone had from my first one.