Quote:
Originally Posted by nitty917
The replacement option for your insured equipment is a UT STARCOM 6950
is this diamond?
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Yup, that is the Diamond, and lucky u lol. I filed a claim for my Touch over 3 weeks ago due to my screen cracking, and when I did it online I was told that I was getting a refurbished Touch, but I haven't paid the deductible yet because I have a friend who is a tech at my local store and offered to replace my screen for free, but he's just waiting to get ahold of a spare lcd screen. Now I see everybody on here getting Diamonds as replacements, so I wonder if I call Asurion and pay the deductible, will they still send me another Touch, or will they go ahead and upgrade me to the Diamond?