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Old 03-17-2009, 05:23 PM
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Peteman100
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Re: ASURION TEP replacement program changes to $100 deductible

I have a question. I'm thinking of dropping the ERP portion and keeping ESRP. If something happens to my phone, will I still be able to get a replacement as long as the damage isn't user error, liquid caused, etc? If the claim is legitamate, is there any case where they can deny my claim? Or if they cannot repair it in store, will they still be able to order me a replacement? Thanks for your help.
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