Its coming up "No Partnerships" and I cannot access the Tools > Options since its not recognized. I have tried to run the Active Sync troubleshooter and it tells me:
To run this troubleshooting tool, you must first connect your device to the PC using the device USB cable. Get up-to-date solutions to common problems with device detection. Please click the following link:
http://go.microsoft.com/fwlink/?LinkId=65460
Which I've done and tried....