[DarkLord]

my daughter has my old Touch (i gave it to her after i got my Touch Pro. the screen started acting flaky and calls kept being dropped. so. i paid the $50 and they sent me another touch (last week). after having it only 1 day, the screen started acting flaky, the end key onscreen to end a phone call stopped working and it stopped ringing (hardreset didn't fix any of the problems). so i called them back on friday and the lady said she would send me a refurbished diamond to replace. i was really happy. anyway, so the ups guy already shows up today and instead of a refurb, it's a brand new, in the original box, diamond.