[RoberMR]

Hey Wrangler. I have the 800W and 2 BT headsets:

Plantronics Discovery 655 amd a Jabra BT8040.

With the 655, when I receive a call, both the headset AND the phone ringer work.
With the BT8040, the headset rings but not the phone itself.

Jabra must be suppressing the phone ringer.

By the way, how is the incoming voice volume on yout Jabra? My BT8040 is pretty low.

Hope this helps.

Rob