Quote:
Originally Posted by lawmangrant
Just to follow up, I am running a 4.5 ROM on the Telus radio and still getting the 1012 error for the PRL update.
Is the PRL update been extracted and made available for download?
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Here's some stuff I found at PhoneNews:
What does an error 1012 mean?
This is the most common Vision error.
Simple Explanation: Your phone cannot get the login info it needs from Sprint's provisioning server. Usually this happens on a phone that was just activated. The solution usually is to wait. After eight to twelve hours, contact data support to troubleshoot the issue.
Detailed Explanation: Failure to IOTA (Internet Over-The-Air): While the handset was attempting to contact Sprint's HCM (Handset Configuration Manager), for the purposes of provisioning the handset with the requested NAI (Vision, Readylink, Phone-as-modem), an error occured. It does NOT specify the reason for failure
Most likely "reasons":
1. The provisioning server does not recognize the ESN/MDN combination of the phone (improperly programmed phone)
2. The subscription is not provisioned for IP services (due to improper setup or provisioning times/delays)
3. Less than ideal Sprint signal reception (provisioning does not work while roaming)
Troubleshooting steps to try: (these are assuming the subscription is properly provisioned for IP services, and the phone is programmed properly)
1. Battery removal for one or more minutes (Do not power off phone before removing battery)
2. Make sure the phone has two or more bars of signal
3. Attempt a phone call. If you cannot complete a call, the phone will not provision data services
4. Update Vision Profile (can be found at 'Menu/Settings/(Power) Vision/Update Profile')
5. Total Device Reset (erases everything, sets phone to factory defaults, requires MSL, re-programming of MDN/MSID is necessary afterwards). This step is usually done in a store or with the assistance of technical support.
An error 1012 may also have underlying issues such as other error codes that may require additional assistance from technical support.
So, try updating your profile first, then try the PRL update. Maybe that would help. Here's the link to where I found this stuff.
http://www.phonenews.com/phones/index.php/Sprint_FAQ
