Hold down the center button on the d-pad and at the same time tap and hold on the clock in the title bar at the top of the screen. A menu will pop up. Click Run. In the box that pops up, type dmrouter.exe /DIAG
The dmrouter program will launch. Now connect your phone to your computer via USB and you should be good to go.
This may help too.
http://sites.google.com/site/victorb...banner-problem