I've had my ppc-6700 for nearly 2 years now, and I keep it in my pocket all day. Over the last few months, it's been harder and harder to get it to charge. I have to wiggle it around on the dock, and if I just use the USB cable, I really have to set it just right to get the charge light to go on. I thought that it was due to a knock the phone received when it was on the dock once, that bent the mini-usb connector slightly. Turns out, the mini-usb jack on the bottom of the phone was just full of highly compressed pocket lint. To remove it, I got a staple, and bent one side of it straight, and used that to pick out all the lint. I couldn't believe how much came out of there. Just when I thought there couldn't possibly be any more, another chunk came out. Yeah, I have a major case of why didn't I think of that before, but hopefully this helps someone.