[Major_Nate]

Originally Posted by rawdikrik

2 things, Not just for you, but everyone else.

1) I had the same issue. The screen getting all stupid usually has to do with the ribbon cable behind the screen. When it gets rubbed "raw" it starts to short out and the images on the screen get all fugged up. It drove me nuts. THe only thing you can do is replace it.

2) as I said, I had the same problem. I took it to the local sprint store and asked them for a new phone. They tried to tell me that there was physical damage (and there was - the chrome had a crack in it from the slider stopper - Normal use) and that they wouldnt bother talking to me. That I had to deal with the insurance ****. I told them Hell no... and asked for a manager.

I stood there, and waited 20 effn minutes to see the manager. He came out and looked at me. I started off my conversation just like this.

"Thank you for talking to me. Now before you look at the phone, I want to let you know that I know as much, if not more, about this specific device than anyone on your staff. I have had it before the device even came out for sprint. I know what is right and what is wrong with the device."

Then I handed it to him. As he looked over the phone, i continued -


"You will notice no scratches on the device, or any discoloration or marks on it. The crack in the chrome you see is due to the sliding mecahnism repeatedly hitting the catch on that side of the phone. A common issue with the phone with heavy users."

Immediately he looked at me differently. I was no longer a whiny customer, but someone who knew thier **** and just wanted to be treated fairly. He asked me what the problem was.

"If you look at the screen and then try to do anything, you will notice that the graphics get all garbled up. Its normal on the earlier phone with heavy users. It happens because the ribbn cable in the back gets all fubared up and then the images suffer"

He tells me to wait one moment and then walks to the back. He immediately comes out of the room with a brand new, in the box, TP.

He sets it up and gives it to me. and then he tells me -

"Thank you. Normally people come in here and try to pull a fast one, or just complain and dont know what they are talking about. You were nice, patient, and actually know what is going on. I am glad that you are a Sprint customer."

I thanked him.... and left. Thats how you get stuff taken care of. That or just threaten to blow up the place.

And if I had a customer come in to my repair center like that, there would be a thread on it here on PPC Geeks, that's for sure...lol. That is freakin awesome!:h eadbang: