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Old 03-07-2009, 02:06 PM
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OR78
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Re: Quest to modify the timeout for hardware keyboard.

Quote:
Originally Posted by lbjohnny View Post
emailed back from: Christy [info@htc.com]

"Thank you for your inquiry about the keyboard backlight settings on the device.

We understand it is can be frustrating to not have keyboard backlight settings on the device. This is a power saving feature on the device, but the keyboard will light back up when you press another key. As for any updates to change this, it would need to be requested by the carrier.

HTC cannot implement any software upgrades without the carrier's approval. We apologize for any inconveniences this may cause you. I hope we have answered your question in detail. Feel free to contact us again if you have any further questions."

http://www.america.htc.com
http://www.htcwiki.com
[/quote]


I got the same respons word for word

Thank you for your inquiry about the backlight settings on the keyboard.

I understand how frustrating it can be to not be able to see the keyboard when attempting to type on your phone. However, we currently do not have a way to change the keyboard backlight settings on the device. I have forwarded your file so that it can be reviewed by our engineers so that in a future build of the CDMA devices, there may be a fix available. I do apologize for any inconvenience that this may have caused you.
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