emailed back from: Christy [info@htc.com]
"
Thank you for your inquiry about the keyboard backlight settings on the device.
We understand it is can be frustrating to not have keyboard backlight settings on the device. This is a power saving feature on the device, but the keyboard will light back up when you press another key. As for any updates to change this, it would need to be requested by the carrier.
HTC cannot implement any software upgrades without the carrier's approval. We apologize for any inconveniences this may cause you. I hope we have answered your question in detail. Feel free to contact us again if you have any further questions."
http://www.america.htc.com
http://www.htcwiki.com[/quote]