Quote:
Originally Posted by nyclio
I work in a very low Sprint coverage area. As a result, I keep my TP on roaming pretty much all the time. Verizon is about the only service that gets signal where I am.
A sprint rep called me and told me they are going to be canceling my service very soon due to my excessive roaming (without the regular cancellation fee of course).
I don't mind. I am going to be switching over to Verizon.
Sprint wants their TP back so I am considering getting the same phone for Verizon (HTC Touch Pro) even though I know it is somewhat hardware crippled. I prefer WinMo phones. Are there any better alternatives anyone can suggest instead of the TP?
Also, a concern I have about Verizon that I am hoping a user here can answer from personal experience - can I use the Verizon TP as a modem the way I do w/ Sprint?
Thanks!
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Cyclio,
Do this asap:
Email the man whose email I give below. Tell him your story, very, very nicely. Ask him in the email why you can't just have an Airwave because the problem is with Sprint's coverage. Make sure you mention that you've been with Sprint since 1998 and it is a real shame they are terminating a long term customer with a high paying plan. You'd like to know if he thinks your situation is being handled properly and if there is anything he can do to help, or if you should go to the CEO?
email:
jerry.adriano@sprint.com
V.P.
Jerry is the end of the line for Customer Service issues.
Hope this helps
-TOV