[hachiroku]

if you have total protection from sprint. they will fix the vibrate for free. if your phone's little sticker under the cover at the bottom of the phone is red instead of white...they will claim your phone has water damage and will not touch your phone.

you will have to pay 50 to sprint for a replacement.

if i were you i would add insurance...deal with it for 2 months, then have the phone replaced for 50 dollars if you like. otherwise insurance is always a good thing to have just in case you lose your phone.

HTC, in this case UTStarcom will look at your phone at no cost under the 1 year warranty, but will NOT send you a replacement nor pay shipping for you. You shell out the money to have it shipped to them, if they determine it has failed due to misuse or water damage they will not fix the phone for free. this whole process will take a month or so.