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Old 03-03-2009, 03:40 AM
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WarChild
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Re: Customer service issues (Letter)

Quote:
Originally Posted by Palooz View Post
These charges can be credited back to your bill easily in the store. To figure out where the charges are coming from, we'd have to isolate any online/telesales transactions.
correct but why should I have to do this every bill?

Quote:
Originally Posted by Palooz View Post
Did you originally charge to credit card or to the bill?
The reps in the store can contact the billing department to see if any charges are pending.
This way, you have the accountability factor of face to face and the help desk they call is much more competent than the *2 folks.
I charged 1 on my bill in Nov and 1 in Dec.

the only thing I want to do when my bill is due is to pay what I owe. How would Sprint take it if I start charging them for the hassle.
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Last edited by WarChild; 03-03-2009 at 03:46 AM.
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