[Major_Nate]

I've had to replace mine either 3 or 4 times now, all new units. (Luckily each time my pro messed up, the warehouse was still sending new handsets.) One was because the keyboard quit working. I took it apart, then reseated all the connectors for the ribbons, and it worked maybe once or twice, but then it would quit out again. I also know that two or three of my coworkers have had the same issue (our whole service center has Touch Pros, except for one tech with a Treo 800).