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Originally Posted by tortuous801
Does anybody know if the Asurion stock and the Sprint repair stock are the same? Or do they each pull from their own reserves?
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Asurion and the Service & Repair centers use the same warehouse, I've verified this with both our SAR and Asurion.
They're also sending Touch Pros for Moguls for now... Also, when a ticket is created in E-Ticket, before the tech clicks on "Create Ticket", he/she can click "exchange availability" (or sumtin like that) in the top right corner in E-Ticket, and see what they are sending...(this is for the service & repair centers...)