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Originally Posted by Krayziepop
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Originally Posted by shades228
You can only have 2 claims in a 12 mo period and they have the right to send you a "like" phone if the one you have is not available.
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Actually (unless its different for the Mogul) they allot you 3 replacements in a year now. At least thats what the insurance lady told me from my last replacement. I am up to two this year and she says I get one more. Now, I had an issue with my 6700 and it was dropped in the water. I let mine dry out and it worked fine after a couple of days. Then a few weeks later I needed it replaced for a completely unrelated reason but I noticed the white litmus was now purple/red. So I peeled the litmus out and brought it in. The tech didn't even pay attention that it was gone and they gave me a new unit on the spot. Of course YMMV, but thats how it went for me.
And yes, if you call Asurion and tell them you dropped your phone in the drink they will replace it for 50 bux. No questions asked in that scenario. Or if you want to keep it just to tinker with it and have spare parts/whatever you can report it lost and they will flag the ESN so it cannot be used again. Then you will have an extra PDA if you can get it working again...  |
Most of us know that you can talk to 10 people about 1 issue and get 25 different answers. I've never heard that you can get 3 replacements (TEP); always only 2 within a 12 month period.