Greetings. Not sure if this is the best place to post this, but it's close
anyone who used asurion to get a touch pro for a broken mogul, watch your bill!! I got my touch pro from asurion jan 20th, sent my broken mogul in on jan 24th, and today got a bill for "not sending in my mogul" = $200 plus 3 deductible fees of $50 each =$150. Somehow, they're saying all 3 of my lines received 3 new touch pros, and we never sent in our defective phones. Strangest part is, they're giving me names of people who supposedly signed for those phones, and i have no idea who they are, and its not even in my home state.
If it wasnt happening to me, i wouldnt believe it. So, like i said, look over your next statement/bill very carefully.
Oh yeah, after 2 hours on the phone with both sprint and asurion, they basically said, "oops thanks for informing us of the clerical error, we'll fix that for ya". Crazy.
dschoenike