i called assurion today to inquire about a replacement phone. the csr was really nice, tried to help me in a couple different ways, but it was ultimately unfruitful. she said they really started cracking down about 10 days ago, cannot give out tp as a replacement for mogul if they have any moguls at all in stock. her suggestion was to try back periodically to see if they are backordered on the mogul, and then i should be able to request a tp instead.
wow i guess im lucky, i only had 1 mogul and got upgraded directly to the TP
i had an old apache a year or two ago, replaced like 5 times.. got upgraded to mogul, head phone jack started going out again (same issue as always) they just got me a TP
loving it. i think imma sell it wh en the TP2 comes out and renew my contract w/ upgrade discount
or ill wait for 4G and just get one of those phones in the future