[cerchiarax]

Tried swapping my phone today about the crack in the chrome and my battery draining to fast. First the lady drops my phone and then she says we don't fix cosmetic issues. I was like whatever and stayed calm after she dropped it. I figured I'm going to get a new one Right!!!
No luck got my old phone back with a new battery supposedly. I told her to check known issues but the system says that the cracks happen when the phone is dropped. Do you guys think I should try another sprint store? Or am I already in the system and screwed? Id be fine with scratches if I knew I caused them from dropping it or something. But I treat my phone real good.