Quote:
Originally Posted by ETphoneHOME
I got my phone replaced...with another Mogul. The sprint tech tried to help me get a TP as a replacement but it didn't work. We even tried getting in touch with retentions and threaten to cancel my account but they called our bluff. He explained it to me like this, since I have the SERO plan, it was not worth keeping me since I am paying not too much on my phone bill. So I'm on my 4th mogul now and the keyboard function works worst on my current one than my previously mogul....I would have kept my old mogul regardless of the white spots on the screen.
Oh, and he said there are still tons of moguls left in my area.
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This is almost like racial profiling but
I guess it would be called customer profiling... I would be so angry,I hope with your email you get a good deal of help from Dan about his company an the way his "associates" are treating customers (profiling because someone does not pay as much as the next) good luck man I hope u get it under control....Im going to just hold out until Im sure I will get a TP