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That would be called a "hard reset" Mr Luk. To do this hold down the red button (end button) on the front of your phone while you push your stylus into the soft reset hole. This is found by taking your battery cover off.
After doing this you'll get a message on your screen asking if you want to continue....you'll figure it out.
late,
Coz
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"I don't want to spend my life explaining myself. Either you get it or you don't." Frank Zappa
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