[ou2mame]

sounds like if the phone worked right, it would be fine for you. you should contact htc and send it in for warranty repair, after trying to get sprint to swap it out for you. but since you bought from bestbuy, that might be an issue. you could also try talking to bestbuy, but the problem with them is that they're just a reseller, so they will most likely send you straight to htc because you're already past their exchange policy. this is why buying through sprint is usually worth the extra price.