Quote:
Originally Posted by misana
I lost my phone new year's eve and since then have received 3! defective moguls from Asurion. I gave up on hoping that Asurion would send me a fully functional mogul. Their rep had the nerve to tell me that refurbs are better than brand new (I can understand why being that techs work on it and all) but I feel like they're not even testing the phones themselves before they send them out. My current phone, the keyboard doesn't work so I too am using the on-screen keyboard. I'll just wait to do an advance exchange through Sprint.com
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So they sent you a refurbed mogul that didn't even have a functioning slide out keyboard!?
I'm just going to sit tight until I can either be guaranteed the TP or until something else major fails with my mogul.