[knives of ice]

Originally Posted by Eltharion

I recently had this exact problem with my phone. Which I solved by taking it to a sprint repair facility, demonstrating the problems I was having with my joystick, and call buttons... A tech then ensured there was no water damage, and then gave me a new phone.

The only thing you can honestly do here, is take your phone into a sprint repair facility, if you have the Equipment Repair ($4/mo) on your phone, they will repair it for free, and if they can't repair it, they'll give you a new one. This also works with the Equipment Protection ($7/mo).

With a $500 retail phone, I highly suggest you make sure you have the Equipment Repair on your account -- if you're prone to losing your phone, or susceptible to water damage, go for the Equipment Protection.

well, i've had the phone for over 2 years and have no equipment protection. i don't think you can add it past the 30 initial days can you? if thats the case looks like i'm SOL