[alsearider]

When I made a call to Verizon day before yesterday asking about ringback tones, she told me that the old ones I had would still work, and I could still manage them, but that I couldn't purchase new ones.

I don't know if this has to do with the computer I am on, but I was unable to listen to previews of ringback tones, only the ringtones (if they sold one for both).

Those that have done it through the web...if you already have an account, will you need to create a new one since the handset has changed? Doesn't make any sense that a "smart phone" can't accommodate ringback tones...