[pierocksmysocks]

Originally Posted by xameius

I completely agree that people should by no means commit insurance fraud, but when we pay full price for something, one would think it should work. There are legitimate, known problems with the 6700. Sure they don't effect every model, but I've gone through 2 units myself, both with the same issue (screen alignment and broken usb port). I don't see a problem with wanting an alternative to a phone that you've already paid $600 something dollars for, plus the $50 for each replacement (under TEP).

I actually think it's absurd that someone should effectively have to pay $700+ only to get a non-working (or soon to be non-working) phone. Aside from warranty replacements, Sprint should offer some kind of free-exchange for people who experience common defects. I shouldn't be paying $50 for something that is the fault of the hardware. And by no means should I be paying $50, just to receive a refurbished phone that will likely suffer the same issues, or other issues.

I don't know, maybe I've gone about getting my phone replaced the wrong way, but bringing it into the service center only yields them telling me to call Asurion.

Luckily mine have been under the manufacturers warranty, so all I had to do was take it in, pay 35 bucks for a swap, and that was it. By the way I had the exact same issues as you. Two broken usb ports (they'd only charge if they were plugged into my laptop...tried hard resetting, new roms, all that...just flashed back to stock sprint rom and switched it out.), and now I'm having screen alignment issues.

Don't get me wrong, I love my phone to death because I can toy with it and it's highly functional, but my warranty is almost up and I'm kind of looking for something that's in my best interest without having to fork out a couple hundred on a new phone.

Oh yeah did anyone notice that sprint no longer has 6700's on their website? Maybe if I took mine in for the screen alignment issue I might actually be able to get that desired mogul... le sigh.