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Yep, I have the same problem. I used to have to turn my headset volume down with my Motorola e815 because it was too loud and I can't turn it high enough to hear well with the Mogul. It's actually a really big problem for me because most of the time I spend talking on my phone is in the car using my BT. Thats my only real complaint with the Mogul but straining to hear over the road noise bothers me enough that I haven't ported my number yet because I'm still trying to decide if I should keep it. And just to clarify the only problem my BT headset has is the volume, quality and clarity are clear on both sides.
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