I'm in the same boat. No calls getting through to ring the pro. I had an issue with the cell tower that serves this area I'm in during work, and sprint sux with listening to their customers. They finally, 7 weeks later, fixed the issue. Thousands of sprint customers were affected in this metro area, and I was the bastard screaming wolf! So I feel everyone's pain with this issue.
I had to fall back to my sanyo 9000, and its working perfect. The pro sits like a brick. I've been with sprint 8 years and know how things work there.
Well looks like a national issue with the pro users in sprint. So how do we get sprint to actually do something to really fix this issue?
(Remember going to a store or calling a cs won't do squat, it really won't.)
1 Do a You Tube video showing how ya call/txt your pro and it doesn't repond/ring
2 Get a major Tech newspaper or magazine to run the story?
3 Call the sprint ceo?
4 Everyone with a pro call retentions and threaten to go to verizon?
5 Mob a major metro store with 100s of people wearing sprint-like shirts?
(sprint store)
Got any good ways to get sprint's attention?
The members of sprintusers.com could help.
Sorry I'm just so frustrated with this latest of sprint's shennagans.