Quote:
Originally Posted by moonzbabysh
Before i get flamed i want to exclude the people who had legit reasons for getting there moguls replaced and single out everyone who scammed asurion and sprint even when they knew there moguls were in decent working order. This is to you who broke your phone on purpose to get a TP and to those who just made up shyyt that they dont check for when they check out your phones THANK YOU ALL FOR MAKING THEM CHANGE THE TEP FROM $50 to $100.
Again i exclude all who had legit reason, but you know not everyone in this thread had even one. whoever tries to flame obviously they did the not so honest thing so let see who says what!!
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So let me understand your post..you are upset because you didnt get a TP swap??
Let me say this then you can judge me if you wish.. last year i bought all new phones ( was around end of March ) all 3 phones were Moguls..Brand new out of the box, from sprint ( because i dont beleave in buy phones on ebay ) so 1,500.00 later ( 456.00 each phone plus TAX ).. No biggy i got the money from IRS check so its all good ...me , my girl and my oldest daughter all have moguls...about September my phone starts accting up ( dropping calls and rebooting) so i called sprint ( ecare ) and they told me i should call the insurance co and put in a claim. I did and they sent me a refurb phone that the screen had 3 BIG white blotches on the screen...so i called and refused the phone. so they sent me a brand new one in the box.. by november ( yes 2 months later ) the new phone now also has huge white marks on the screen. So i call the insureance back and they said they cdould replace it again but because it was past the 30 days they would have to charge me again ( deductible ).. so by xmas i was fighting with sprint for 2 weeks, they had managers call me ..totally refusing to replace a phone that was bad in less then 2 months of use ...TIred and upset i came accross this post and called the insurance again ...After the offer of a treo 800 or a diamond ( i went with a Diamond ) and still paid the 50.00..now i do love my Diamond but some how i still feel that i was robbed because less then a year i had to go to a diffrent phone that is cheaper then the mogul was ...and yes i will do itg again when my other moguls start to act up ...why ? because it is in my right to do so ..i pay for insurance and it should be my right ...we are not talking about 100.00 phones we are talking about 500.00 phones ...
Them changing the detuctible to 100.00 should be looked at.. there should be a law that protects us from defect phones ...There should be a a 1 year full return policy or fixed/swapped at no charge ......Do you guys even have an understanding on how much the insurance company makes?? FU*K THEM....