Quote:
Originally Posted by u8myfoood
It's so that some people who think that are UBER L337 don't start messing around with the ROMs that they find, and end up losing features, that sprint, verizon, telus, and altell have to spend time diagnosing despite it being the fault of the user.
Sure it makes it harder for those of us on PPCGEEKS, XDA, etc., but there are many people that are clueless...
It's the same reason car dealers reject the warrenty on modified cars, they simply do not want to deal with any faults of others.
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But that would be relatively easy to solve - A BIG warning in the manual or box that non-carrier supplied system software violates the warranty if it is ever returned for service in a modified condition. Create a web page with a troubleshooting chart, appropriate stock files, and instructions on how to completely restore the handset, and they've done their bit to cover their asses.