[jaqual]

You have to have a phone dialer installed that works with the ## codes. If your Apache is flashed with a ROM from one of the kitchens, it probably wasn't flashed with a working dialer. The newer dialers that are available don't all work like the stock one. I had to reflash with Sprint's WM5 ROM(you can find it in the "OEM ROM's" thread), then program my phone, and then upgrade to WM6.1, but reflashing with a dialer from the kitchen that works with ## codes will allow you to program just as well.