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Re: need hard reset help
After about 6 times trying the way in the manual, I found this in a search. It works, you will need your MSL code.
1) Open the phone dialer and enter ##786#
2) This opens a statistics screen with a bunch of info
3) in the lower right hand corner, click menu, then choose "Reset"
4) A pop-up will open asking for a code. Enter your MSL code.
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Sony CM-Z100SPR, Samsung SPH-A400, Sanyo SCP-8100, Sanyo VI-2300, HTC Mogul, HTC Touch Pro, HTC Hero
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